  Increasingly it is being shown that characteristics other than IQ distinguish superior from average performance in our Leaders and Managers. Daniel Goleman in his book “Emotional Intelligence” wrote about the need for leaders to demonstrate Emotional Intelligence. Leaders who are Emotionally Intelligent have been shown to improve the performance of their team by up to 30% by improving the “climate” within their team. The Emotionally Intelligent Leader exhibits the competencies of accurate self assessment, self control, empathy and influence.
The ECI is produced as a comprehensive report showing a self score, and the scoring by others across each competency, with benchmarking against high performers. The report identifies EI strengths and areas for development. Feedback is given by accredited coaches. In addition to the ECI, Emerge OD also use the Hay Inventory of Emotional
Intelligence Leadership styles, which were identified by Daniel Goleman
in his books “Primal Leadership” and “The New Leaders”.
Like the ECI it allows multi rating and generates a comprehensive report enabling feedback identifying current leadership styles, the impact on others, and development areas. “The ECI is the only instrument that incorporates the
full depth of my research and that of my colleagues. Other instruments
use the words “Emotional Intelligence” but the ECI is the
genuine article”.
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Emerge
OD uses the Emotional Competence Inventory (ECI) a 360 ° instrument
that assesses 20 emotional competencies rated by an unlimited number
of people, including self, peers, boss, clients, staff.